Privacy Policy
This Privacy Policy describes how STIKK ("we", "our", or "us") collects, uses, and protects your personal information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
We collect information you directly provide to us, which may include:
- Account information (name, email, password)
- Goal and progress information
- Payment information
- Communications with us
- Content you upload or submit
- Any other information you choose to provide
We collect this data based on: (a) your consent (e.g., cookies); (b) contractual necessity (e.g., account creation); (c) legitimate interests (e.g., analytics); or (d) legal obligations (e.g., fraud prevention)
1.2 Information We Collect Automatically
When you use our services, we automatically collect certain information, including:
- Usage data and interactions with our services
- Device information and identifiers
- Log data and analytics
- Location data (if permitted)
- Cookies and similar technologies
1.3 Information From Third Parties
We may receive information about you from:
- Payment processors
- Analytics providers
- Social media platforms (if you connect accounts)
- Other users who may reference you
2. How We Use Your Information
We use collected information for purposes including:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you
- Personalizing your experience
- Analyzing usage and trends
- Ensuring security and preventing fraud
- Complying with legal obligations
- Other purposes with your consent
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Service Providers
With third parties who perform services on our behalf, subject to confidentiality agreements.
3.2 Legal Requirements
When required by law or to protect rights, safety, or property.
3.3 Business Transfers
In connection with any merger, sale, or transfer of assets.
3.4 Consent
With your consent or at your direction.
3.5 Aggregated Information
We may share anonymized, aggregated data that does not identify you.
4. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When no longer needed, we will delete or anonymize your information.
5. Security
We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights including:
- Accessing your information
- Correcting inaccurate data
- Deleting your information
- Restricting processing
- Data portability
- Objecting to certain uses
- Withdrawing consent
To exercise these rights, contact us using the information below.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session
- Remember preferences
- Analyze usage
- Provide targeted content
You can manage cookie preferences through your browser settings.
8. Children's Privacy
We do not knowingly collect data from children under 16 (or lower age per jurisdiction, e.g., 13 in the US). If we discover such data, we will delete it promptly. Parents may contact us to request removal.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for their privacy practices.
11. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable laws.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Providing notice through our services or email
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@stikk.ai
STIKK Privacy Team
The Netherlands
Last updated: July 17, 2025